Returns & Exchanges

At Enchanté, we want you to be completely enamored with your fashion choices; if you are not entirely satisfied, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your shopping experience remains as elegant and effortless as our collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized carrier location and keep your tracking receipt to monitor the arrival of your return at our boutique warehouse.